Order enquiries can be made either by phone or email. To give you an accurate quotation we will need the following:

• product code / description / guide as to what is needed
• quantity
• budget, if there is a particular one
• branding type (e.g. printing, engraving, embroidery, etc.) and description of artwork (for more details on artwork see here)
• delivery address if different from mainland UK
• delivery date if required

Provide quotation. We can quote on multiple quantities, different branding options and as many products as you require.

Order confirmation from you by email stating what you wish to order (quantities, branding, etc.), the delivery address and invoice address.

Invoice produced and, once it is paid, we start progressing the order.

Artwork proof sent which you need to approve. You can make as many amendments to the proof as you need until you are completely satisfied with the mock-up.

On approval we proceed with bulk production.

Product delivered.

Follow up call to confirm delivery received and feedback.

Order information (including artwork) stored for future reference and efficient re-ordering.